If your child sees or hears inappropriate or hurtful conversations or online posts, it’s important that he or she doesn’t encourage the person by staring or laughing,or become a participant by replying to or forwarding a post or message. Focus on the importance of your child removing himself or herself from the situation and asking a trusted adult to intervene.

Support.

Once the incident is over, encourage your child to offer support wherever possible. He or she could say, for example, “You didn’t deserve that.”  “What can I do to help?” “I know that is not true.”

Report the Incident at School. 

If there is a situation at school stress the importance of telling the class teacher and asking for help. 

Report the Incident at Home

If you believe your child does have the maturity to use social media, still supervise their behaviour by ensuring they use their device in a public space and that they allow you to access their accounts.

BE YOUR CHILD’S NO.1 ROLE MODEL

Model this in your interactions with others.

(Reference: www.esafety.gov.au  www.capsli.com, www.upstand.org)